Effective Date: 01/01/2026

Core Health (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, and protect your information, including communications via text messaging.  

"No personal information, mobile number, or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes."

We may collect the following information:

• Name, phone number, email address, and date of birth 
• Health and medical information necessary for treatment 
• Insurance and billing information 
• Communication preferences, including consent for SMS messaging 

We use your information to:

• Provide medical care and services 
• Schedule and manage appointments 
• Send appointment reminders and important updates 
• Communicate regarding services, billing, and follow-ups 
• Send occasional promotional messages (if consent is provided) 

By providing your phone number and opting in, you consent to receive text messages from Core Health. These may include:

• Appointment reminders and confirmations 
• Health-related updates 
• Promotional offers 

Message frequency may vary. Message and data rates may apply.
You can reply STOP at any time to opt out or HELP for assistance.

We do not sell or rent your personal information. We may share your information only:

• With healthcare providers involved in your care 
• With service providers supporting our operations (e.g., EMR, billing, communication platforms like Nextiva) 
• When required by law or to protect patient safety 

We implement appropriate administrative, technical, and physical safeguards to protect your personal and health information in compliance with applicable laws, including HIPAA.

You have the right to:

• Access and request copies of your records 
• Request corrections to your information 
• Withdraw consent for communications at any time 

We may use third-party platforms (such as communication and electronic medical record systems) to deliver services. These providers are required to maintain the confidentiality and security of your information.

If you have questions about this Privacy Policy or your information, please contact:

Core Health
Email: erica@corehealthclinics.com

Examples include:

SMS Consent Checkbox

☐ I agree to receive text messages from Core Health regarding appointments, healthcare reminders, treatment follow-ups, billing notifications, and customer service communications. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time.

Example Patient Opt-In Text

"Thank you for choosing Core Health. You have opted in to receive text messages regarding appointments, healthcare reminders, and clinic communications. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out."

Appointment Reminder Text

"Core Health: Reminder of your appointment on June 15 at 10:00 AM. Please reply C to confirm or call 430-362-2308 if you need to reschedule. Reply STOP to opt out of text messages."

Follow-Up Text

"Core Health: We hope you're doing well after your recent visit. If you have any questions or concerns, reply to this message or call 430-362-2308. Reply STOP to opt out."

Mobile IV Request Response

"Core Health: Thank you for your interest in our mobile IV services. A team member will contact you shortly to discuss availability and scheduling. Reply STOP to opt out."

Weight Loss / Wellness Marketing Text

"Core Health: June Special! Buy one vitamin injection and get one free. New weight loss and peptide consultations are only $25 this month. Message frequency varies. Reply HELP for help or STOP to opt out."

Example Verbal Consent Documentation

Patient states: "Yes, I would like to receive text messages from Core Health regarding appointments, healthcare reminders, and clinic updates."

Staff documents:
"Patient verbally consented to receive SMS communications from Core Health on [date]."